How We Help
External and in-house agency leaders come to us to improve their delivery model for better business outcomes from their teams and clients:
PredictabilityWork that is delivered on-time and within budget. Agency-wide clarity about process, roles, and responsibilities. Visibility into the real-time status of projects.
Reduced CostsLess internal rework or client revisions. Fewer meetings that are also more productive. Less communication overhead.
Employee SatisfactionMore effective collaboration and knowledge sharing across disciplines. A sustainable workload and pace of work. Clear direction and priorities, and a sense of ownership for the work.
QualityIntegrated digital-first thinking across disciplines. Accountability and consistent quality across teams. The ability to scale your agency without compromising on quality.
Speed of DeliveryTeam structure and lightweight process that enable your agency to keep up with the speed of business.
Client SatisfactionQuicker delivery of value to your clients. A more flexible and nimble working model for frequently-changing client priorities. Work that’s better aligned with your client’s expectations and strategic goals.
Working with Lodestar was truly eye-opening and left a tremendous impact on our team.”
- Melissa Valencia, Digital Project and Operations Manager, United Nations
Your agency needs more than creativity to satisfy clients. It needs new ways of working that result in greater speed, agility, and value.
Redesign your end-to-end service delivery modelFor traditional and full-service agencies that want stronger integrated work with greater efficiency and effectiveness. Our Agency Advancement Program™ is for you.
Improve the performance of your current modelFor any agency interested in better business outcomes. Find and fix the hidden causes behind undesirable performance with our Assessment and Roadmapping Program.
Expand the capabilities of your leaders and teamsFor any agency that values professional development. Introduce your teams to new best practices with our customized Workshops and Coaching Programs.
Lodestar advised and supported us at a pivotal time of growth in our agency. The outcome made us rethink our agency structure and brought clarity to multi-departmental inefficiencies that had long plagued BBR.
- Cathy Pavy, Chief Creative Officer, BBR Creative